FAQs

Want to create an online store?
Read the most frequently asked questions on how to start an online store with all its services that are provided by Zid today!

A Saudi holding company founded in 2017 enabling retail sectors to convert to E-commerce easily and professionally

Zid is not only a technical solution it provides you with a fully supported system that increases your chances of succeeding and growing your business.

Customize your business the way you want no technical-background is needed,  main services:

1- Personal domain e.g.(www.mystore.com)

2- Chose payment options

3- Choose delivery options

4- Design your store.

5- Manage inventory

6- Track orders.

7- Statistics on sales and store.

Click here to learn more.

Click here to see

Click here to see.

Two simple steps:

1- Fill in required fields

2-Activate account through SMS code.

Register here.

Click here to compare & see more details.

On the customers, but it differs based on location and size and clarified for the customers , you can track the price of the shipment for each company.

* You can change prices for delivery

We provide reliable payment gateways for your store to choose:

  1. PayFort
  2. Tap
  3. PayTabs
  4. HyperPay
  5. Moyaser

We’re available 24\7 to help you, Side menu > Help.

No, unless you will connect with payment methods (Visa, Apple pay…etc) and it’s preferred to strengthen your identity and integrity for visitors.

Click here to see payment methods.

Yes, you will be provided a temporary URL  at first contact the empowerment team from the control panel.

*free for Basic  and Growth packages

No, Customers only need a URL of the store.

The customer will receive an SMS with a link to confirm the order, it will be sent to you on control-panel to accept reject and track.

No, we cover the GCC countries too for any nationality.

*MENA region soon.

Zid does not store the merchant’s products .. But we provided a special offer with our partner, Salsa, for outsourcing services. They provide storage and processing services, etc. .. You can see Salsa’s deal services from here.

We provide delivery companies for your store to choose from:

  1. SMSA
  2. Aramex
  3. SLS
  4. Fastlo
  5. JAK
  6. Tard
  7. Aymakan

 

Click here to see prices and cities.

Visa, Bank transfer, Payment on receiving, SADAD

Must have Commercial Record with the name of the organization or company, then contact empowerment through:

Side menu > Help.

If your a business or growth package subscriber, you will be able to communicate with merchants success team through the live chat that appears to the left of the web control panel page or through – help – in the mobile application.

At Zid we offer you more than a technical solution and an e-store .. Zid is your partner in your full-fledged E-commerce journey, and that is why in empowerment we strive to be with the merchants and help them grow their business through:

  • The merchant’s success team with experience in the field, who can summarize for you years of experience and advice you with what is best for your business.
  • Consulting hours with specialists in e-commerce and marketing
  • Meetups and educational webinars with all what is new in the field

 

And many more ..

On educational trips , you could find all topics of interest to any merchant from marketing, content, etc. ..

Some of the educational trips are free, while others are for Zid’s merchants only.

At Zid, we do not market for an e-store, but we provide you with tools to help you with marketing … such as:

  • You could easily connect with Google Analytics – Facebook Pixel – Snapchat Pixel – Google Tag Manager … which helps you track your advertising campaigns and others.
  • Rapid appearance in search engines .. In this article, you could find all the advice that will help you appear in the search engines.
  • In the growth package, you can book a consulting session with specialists in marketing and e-commerce who will assist you in your integrated e-commerce.
  • The Merchant’s Success Team is qualified and experienced in the field and available to guide you to all that guarantees the success and the growth of your business from meet-ups and others.
  • An initiative to evaluate each other e-stores in Maarouf
  • An initiative to negotiate with advertiser prices
  • An initiative to support packaging and share their experiences with the merchants
  • Collaboration initiative and coming up with a common product
  • Winter Wonder Land Participation Initiative (Special Prices)
  • The Mada Market Participation Initiative (Riyadh Season)
  • An initiative to implement special campaigns with influencers and write a report about it
  • Influencer Database Initiative
  • A special offer to import products with DHL
  • Initiative to participate in “Arab Net” exhibition
  • Digital Marketing Course Initiative with Taraqars Academy

It is a virtual place where several Zid’s merchants meet, by sharing experiments, experiences besides launching joint initiatives among community members.

Start your success story with Zid

Start your free 14-day trial today to take your first step of growing your business

نستخدم ملفات تعريف الارتباط لنوفر لك أفضل تجربة تصفح. تُستخدم البيانات التي تم جمعها بواسطة ملفات تعريف الارتباط وحدات البكسل لتحسين موقع الويب لزوارنا وتقديم معلومات مستهدفة لمستخدمي وعملاء زد