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We know what growth takes for big brands

Unify your operations, connect your systems and expand your sales channelsfrom one platform built for the growth of big brands

Enwan
Aromatic
Dkhoon
Black Knight
Mahasen
Mashaer
Al Daffah
Al Fakhera
SURGE
Lomar
Sayyar
Kwality
Natural Touch
Al Saif
Al Mutlaq Furniture
Al Fowzan
Book an on-site visit↗

Numbers every executive team looks for

30%

Increase in conversion rate

From 1.75% to 2.27% after the Zid themes update
88%

Improvement in store speed

Performance score from 43 to 81 after the Zid themes update
7days

and your store is ready to sell

We migrate your whole store and launch it on Zid
5minutes

Average response time

Dedicated customer service for big brands
99.99%

Service continuity

Based on the last 90 days ↗

Growth has its rules
and here the story begins

01 / Efficiency

Financial and operational automation

Cut manual work, reconcile your payments and connect your finance operations to your accounting systems

50+ integrations
OracleSAPOdooMicrosoft
Zid payment operations interface
Detailed reportsfor payment reconciliation
Accounting notesClear credit and debit
＋Credit−Debit
A reference for every transactionfor easy tracking and review

Lower customer acquisition cost

Turn your customers into a source of new ones with referral rewards, and win back visitors' interest with WhatsApp campaigns

Zid WhatsApp interface for marketing campaigns, sales recovery and customer communication
A customer invites another

Your friend gets 25% off, and you get SAR 50 in your wallet

Invite link to sharestore.zid.sa/ref/YOU
Invite codeREF-YOU
Seamless connection with sales channels
TrendyolAmazonJahezMazeed

Better conversion rate

Smooth the customer journey from browsing to payment, with a design that fits your brand, faster performance and simpler checkout steps

Store themeShopping experienceCheckout experience
Zid theme development documentation and storefront customisation
94
Store performance
Customise your store with AI

Customer retention and loyalty

Encourage customers to come back and buy again, with loyalty rewards, wallet credit and WhatsApp reminders

Sayyar WhatsApp messages reminding the customer of wallet credit and cashback
✓Checkout
Wallet balance: SAR 100
Credit card
American ExpressAMERICANEXPRESS
Cash on delivery
Bank transfer
Secure, encrypted payment
Confirm order

Bigger basket size

Raise order value with complementary-product offers, volume discounts and free shipping above a set amount

Zid basket-growth tools: free-shipping offers, bank discounts, marketing bundles, tiered discounts and coupons
17marketing toolsto encourage customers to add more to their basket

Borderless commerce

With Zid your commerce knows no borders: serve every customer in their own language and currency, around their needs, and build a fully tailored experience for every market you expand into

+50 languages

Speak to every customer in their language

189 countries

Accept payments worldwide

Local currencies

Checkout in the customer's currency

The Regal store with language, country and currency options
🇰🇼 KuwaitKWD
🇰🇼 KuwaitKWD✓
🇺🇸 USAUSD
🇶🇦 QatarQAR
🇪🇬 EgyptEGP
🇸🇦 KSASAR
العربية✓
English
Français
中文

International shipping

Deliver your orders anywhere

A theme per country

Tailor your store to every market

Regional warehouses

Keep stock close to your customers

Zid has processed more than+600 billion in local commerce

An online store selling to consumersPoint-of-sale system for retail
Checkout page with the buy-as-a-company option
Company purchase details: company name, commercial registration and VAT number

Bring your brand closer to your customers, from product discovery to order completion.Learn more →

Connect your branch experience to your wider commerce journey, and put the customer and the product at its heart.Learn more →

Give business customers a tailored journey to discover products, order and reorder.

Selling to consumers B2C

An online store selling to consumers

Bring your brand closer to your customers, from product discovery to order completion.Learn more →

Retail

Point-of-sale system for retail

Connect your branch experience to your wider commerce journey, and put the customer and the product at its heart.Learn more →

Selling to businesses B2B

Checkout page with the buy-as-a-company option
Company purchase details: company name, commercial registration and VAT number

Give business customers a tailored journey to discover products, order and reorder.

Leading e-commerce
powered by AI
in the Middle East

The Zid protocol connecting commerce to AI tools
The connector

Zid protocol MCP

Connect AI tools to your store to access its data and carry out tasks

Learn more →

Advertise with OpenAI

Show your products while shoppers look for options that fit their needs inside conversations

Learn more →

Smart tools studio

Prepare your store content faster: product descriptions, enhanced images and marketing banners

Learn more →

Zid Assistant

Ask for store tasks in a conversation, from improving product pages to managing operations

Learn more →

Empower your team with clear permissions

Organise your team into groups, and give each group the access it needs

Finance team

Track payments and financial reports

Finance team

Operations team

Manage orders and follow their fulfilment

Operations team

The team
groups feature

Organise your team members by role,and set what each group can access

Learn more ↗

Marketing team

Run campaigns and marketing offers

Marketing team

Products team

Update products, categories and brands

Products team

We share our accumulated expertise with our merchants
across 10 years in retail

Najdia Dates

From the farms of Qassim to the world

Zee Brand

How did Zaid Al-Dosari start from zero?

Rejeen

From a daily struggle to a product serving thousands of customers

Khalid Al-Hashimi, growth advisor at Zid
Khalid Al-HashimiOne of Zid's growth advisors
Growth services

7x marketing returns in the first quarter

“We worked with the Enwan Coffee team to set up paid marketing channels and launch campaigns, and returns reached 7 times the amount spent in the first quarter.”
Enwan Roastery
The 2025 e-retail sector report by Zid and Mukatafa
Zid reports

E-retail sector report 2025

The e-retail sector report gives an accurate reading of the Saudi market, built on more than 30 million orders, in partnership with “Mukatafa”, specialists in economic research and studies.

Download the report ↗
Zid Insights: insights on customers, products and shipping performance
Zid analytics

Zid Insights

Zid Insights sees what you don't: it analyses your data and turns it into ready recommendations that help you grow faster and stay ahead of competitors

Learn more ↗
Zid

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