• Solutions
    • E-storeTurn Your Idea
into a Thriving E-Store
    • POS (Point of Sales)Manage your Branches From One Dashboard
    • PaymentsReceive and Manage Payments with Ease
    • ShippingSmart Shipping Solutions
    • Inventory ManagementStreamline and track your inventory effortlessly
    • Apps400+ Apps For Your Business Growth
    • ThemesCustomize Your Store, Your Way.
    • Mazeed MarketplaceDouble Your Sales and Get More Orders
    • FinancingFlexible Funding For Your Business Growth
    • Marketing ToolsTurn Your Store into a Customer Magnet
    • MarketplacesSold on Amazon and Trendyol and Jahez
  • Pricing
  • Why Zid?
    • Why move to Zid?Join The Elite Merchants in the Market
    • Why start with Zid?Start Your Business From The Right Place
    • Why Expand with Zid?Expand with who Understands Your Needs
  • How Zid Serves You?

    Based on Business Size

    • Small BusinessYou've Got the Dream. We've Got the Launchpad.
    • Medium BusinessYou've Conquered Local. Now Let's Go Global.
    • Large BusinessHow Zid Empowers Commerce Leaders

    Based on Product

    • By Product Turn Your Ideas into Sales

    Based on Store Team

    • Store ManagerAll-in-one solutions for managing your store
    • Financial teamDetailed Reports from a Single Dashboard
    • Marketing TeamVersatile Marketing tools for Successful Campaigns
    • Operation teamEffortless Daily Operations from Anywhere

    Partners & Developers

    • Partners & DevelopersProvide Your Services to Thousands of Merchants
  • Enterprise
  • Resources

    Merchant Enablement

    • Merchants EnablementA Team Ready to Empower Your Growth
    • Merchants CommunityJoin Merchants Who Understand Your Ambitions
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    Support

    • Help CenterMerchant Platform User Guide
    • Contact Sales TeamAnswer Your Questions About Zid Services

    Whats New?

    • BlogStay Updated With All The Latest in E-commerce

    ZID's Library

    • How To Sell More During Seasons
    • Saudi Fashion Market Guide
    • How to Sell More Using Your Customer Data
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Terms and Conditions

Domestic Shipping

Domestic Shipping

  • Pricing & Weight: Base price covers up to 10 kg. Additional fees apply per extra 1 kg.

  • COD Availability: Select couriers support COD with an additional charge of 10 SAR.

  • COD Limit: Up to $1000 (3750 SAR).

  • Weight Limits: Varies by courier (25–35 kg per shipment).

  • Pickup & Delivery: Pickup within 1–2 days. Delivery within 1–5 days.

  • Shipment Quantity: Max 10 pieces per shipment (courier-dependent).

  • Volumetric Weight: (L × W × H) ÷ 4000.

  • Chargeable Weight: Greater of volumetric or gross weight.

  • Invoice Disputes: Must be submitted within 5 days of issuance.

  • Storage & Liquidation: Stored over 60 days = liquidation/confiscation.

  • Damage Claims: Requires proof (photos/videos + packaging).

  • Compensation: Submit within 48 hours of receipt or 30 days if lost.

  • Amount: Equals value from invoice, max 1000 SAR.

  • Wallet Credit: Within 30 days of confirmation.

  • Not Covered: Hazardous/flammable items, liquids, food, medicine, beauty items, valuables (gold/silver/cash), unprotected electronics/furniture, poor packaging.

 

Solutions

  • E-store
  • POS (Point of Sales)
  • Payments
  • Shipping
  • Inventory Management
  • Apps
  • Themes
  • Mazeed Marketplace
  • Financing
  • Marketing Tools

Why Zid

  • Why start with Zid?
  • Why move to Zid?
  • Why Expand with Zid?
  • Pricing

How Zid Serves You

  • Small Business
  • Medium Business
  • Large Business
  • Enterprise
  • By Product
  • Store Manager
  • Financial team
  • Operation team
  • Marketing Team
  • Partners & Developers

Resources

  • Merchants Enablement
  • Merchants Community
  • Blog
  • Zid Academy
  • Brand Guidelines

Support

  • Help Center
  • What's New
  • Terms & Conditions
  • Privacy Policy
  • Complaints and Suggestions
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© Zid 2025

Commercial Registration Number 1010365366

VAT Number 300827827900003