Domestic Shipping
Domestic Shipping
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Pricing & Weight: Base price covers up to 10 kg. Additional fees apply per extra 1 kg.
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COD Availability: Select couriers support COD with an additional charge of 10 SAR.
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COD Limit: Up to $1000 (3750 SAR).
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Weight Limits: Varies by courier (25–35 kg per shipment).
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Pickup & Delivery: Pickup within 1–2 days. Delivery within 1–5 days.
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Shipment Quantity: Max 10 pieces per shipment (courier-dependent).
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Volumetric Weight: (L × W × H) ÷ 4000.
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Chargeable Weight: Greater of volumetric or gross weight.
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Invoice Disputes: Must be submitted within 5 days of issuance.
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Storage & Liquidation: Stored over 60 days = liquidation/confiscation.
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Damage Claims: Requires proof (photos/videos + packaging).
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Compensation: Submit within 48 hours of receipt or 30 days if lost.
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Amount: Equals value from invoice, max 1000 SAR.
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Wallet Credit: Within 30 days of confirmation.
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Not Covered: Hazardous/flammable items, liquids, food, medicine, beauty items, valuables (gold/silver/cash), unprotected electronics/furniture, poor packaging.