A free program from Zid that sends your customers real-time order updates via WhatsApp, and adds the "Zid Assurance" badge to your store, enhancing trustworthiness and increasing order completion speed
After collaborating with the Ministry of Commerce in processing complaints with merchants and helping them resolve them, we noticed that many cases could have been resolved before reaching any escalation.
A 100% optional service that we don't impose on anyone - ensures faster follow-up with the customer and proactive attention to all shipment updates, reassuring them that their rights are protected.
The Results:
Benefits that directly impact performance and sales
The "Zid Assurance" badge gives a direct impression that the store is trustworthy, directly impacting the purchase decision
The complete journey reaches your customer automatically... without them asking "Where's my order?"
The clear experience reduces hesitation and increases the likelihood of customers returning and recommending your store.
Every update reaches your customer automatically without any effort or communication from you
The service is entirely on Zid and we cover all costs of sending order status updates to customers and handle any complaints or inquiries
Impact you'll notice from the first week; because simply:
Automated and direct tracking via WhatsApp, and all costs are on us
And make every order more trustworthy, and every customer more loyal