Global Shipping

Global Shipping

• Pricing: Covers up to 0.5 kg. Extra charges for every additional 0.5 kg.

• Additional Charges: Perfumes, dangerous goods, dry ice, lithium batteries.

• Address Change: Extra fee.

• Remote Area Fees: Apply for pickup/delivery.

• Fuel Surcharge: 25.75% included in the price.

• COD: Not available.

• Pricing: Varies by country/zone.

• Destruction Charges: Billed to merchant.

• Volumetric Weight: (L × W × H) ÷ 5000.

• Chargeable Weight: Higher of volumetric or gross.

• Invoice Dispute: Within 5 days.

• Storage: Liquidated after 60 days.

• Damage Proof: Required (images/videos + packaging).

• Compensation Request: Within 48h of receipt, or 30 days if lost.

• Missing Docs: Must be submitted within 2 days.

• Compensation: Invoice value, up to 1000 SAR.

• Wallet Credit: Within 30 days of confirmation.

• Not Covered: Same as domestic + glass/ceramic, car parts, plants, weapons, paints.

• Note: Customs/government delays not covered.